A Virtual Care Program for Digestive Health
Ordered by your Burlingame Gastroenterology and Hepatology provider
Burlingame Gastroenterology and Hepatology offers the SideBy Care Program, an evidence-based virtual program that works alongside your GI care. It can help you:
- Manage digestive symptoms
- Improve nutrition and eating patterns
- Build practical tools for everyday challenges
- Improve quality of life
- ✔ Virtual visits from home
- ✔ Personalized to your symptoms and goals
- ✔ In-network with most insurance plans. We review your costs before you begin.
Your first step is a 15-minute intro call with a Care Advocate.
Or call or text 415-690-2277
Meet the SideBy Care Program
What to Expect
The SideBy Care Program is ordered by your GI provider and adds care between your GI visits. Whether you're newly diagnosed, in a flare, in remission, or managing ongoing symptoms, your care is personalized to you.
Intro call. A Care Advocate answers your questions, reviews your insurance and expected costs, helps you get set up for video visits, and schedules your first visits.
Regular virtual visits. Most people meet weekly by video for 10 to 14 weeks, depending on their insurance benefits. Each session builds on the last and can be booked around your schedule.
Practical tools you can use. Learn ways to calm digestive symptoms, manage stress, and build nutrition and eating habits that support how you feel day to day.
Ongoing sessions. After the initial program, care continues with regular sessions to help you maintain progress and adjust during flares or treatment changes.
Learn more about the program →
Your Care Team
Mind-Gut Specialist: A licensed clinician with specialized training in digestive health. Helps you manage symptoms, stress, and day-to-day challenges.
Registered Dietitian*: Gives personalized nutrition guidance based on your symptoms and goals.
Care Advocate: Answers questions, schedules visits, and helps coordinate your care.
Your GI Provider: Stays in charge of your medical treatment and medications, and gets updates on your progress.
*Dietitian visits depend on your insurance benefits.
Cost and Insurance
The SideBy Care Program is in-network with most insurance plans. Before you begin, we check your benefits and review any deductible, copay, or coinsurance with you on your intro call.
Billing goes through Burlingame Gastroenterology and Hepatology, so you won't get a separate bill from SideBy Care.
See more about insurance and costs →
Hear From Patients
Why This Approach Works
Your digestive symptoms are real. Your gut and brain communicate constantly, so nutrition, stress, and sleep can all affect how you feel. Research shows that mind-gut care and nutrition care can help reduce symptoms and improve quality of life.
How the gut and brain work together → · Patient stories and research →
Conditions We Treat
Irritable bowel syndrome (IBS) · Crohn's disease · Ulcerative colitis · Functional dyspepsia · Chronic constipation · Chronic diarrhea · Other disorders of gut-brain interaction (DGBIs)
Frequently Asked Questions
What will I pay? Costs depend on your insurance benefits. We review your deductible, copay, or coinsurance with you before you begin, and billing goes through Burlingame Gastroenterology and Hepatology. You will not get a bill from SideBy Care.
Will this replace my GI provider? No. Your GI provider stays in charge of your medical treatment and gets updates on your progress throughout the program.
How long is the program? Most people meet weekly for 10 to 14 weeks, depending on their insurance benefits, and then continue with ongoing sessions. Sessions are booked around your schedule.
Can I join if I'm in remission? Yes. Care is personalized to where you are, whether you're in a flare, in remission, or changing treatment.
How do I get started? Your provider will place an order for the SideBy Care Program. Then, you can book a 15-minute intro call with a Care Advocate. They'll answer your questions, review your costs, and schedule your first visits.
More questions? See all FAQs →
Ready to Get Started?
Your next step is a 15-minute intro call with a Care Advocate. They'll answer your questions, review your costs, and help you schedule your first visits.
Call or text: 415-690-2277
Email: careadvocate@sidebycare.com
Disclosure: Dr. Ernest F. Ribera is an investor in SideBy Care. Taking part in the SideBy Care Program is your choice, and your decision will not affect the care you receive at Burlingame Gastroenterology and Hepatology. If you have questions, please ask your provider.